Field Operations Manager – Project La Merced, Peru
FIMRC is a 501(c)(3), non-profit organization dedicated to improving pediatric and maternal health in the developing world through the implementation of innovative and self-sustainable health improvement programs. Through its network of outpatient clinics and partnerships, FIMRC asserts a multidimensional strategy that includes clinical services, extensive community outreach efforts and health education programs.
FIMRC was founded in 2002, is incorporated in Washington, D.C. and headquartered in Philadelphia, PA. The FIMRC team includes over 3,000 dedicated staff and volunteers worldwide who provide the leadership and support necessary to achieve our mission of improving access to health care for children in underserved communities. Fully staffed clinics and project sites utilize community outreach and education to complement the direct medical care that we provide in many of our locations across the globe. FIMRC operates in nine countries: Costa Rica, Dominican Republic, Ecuador, El Salvador, India, Nicaragua, Philippines, Peru and Uganda.
FIMRC has an outstanding opportunity for the Field Operations Manager (FOM) at our location in La Merced, Peru. The FOM directs and oversees all operations and logistics, supervises all in-country FIMRC staff, and works closely with staff, community members, and volunteers to maximize the impact of all FIMRC activities in the communities we serve. The FOM is essential to carrying out the management of a dynamic team responsible for implementing FIMRC’s mission.
Responsibilities include but are not limited to:
Area of Focus 1: Project Management
Create/maintain FIMRC La Merced´s annual strategic plan with goals, objectives, and indicators, to be reported on monthly and evaluated with headquarters quarterly;
Manage project site monitoring, evaluation, and reporting to track project activities and beneficiaries to complete official reports to be sent to the national office;
Supervise the work of the Field Officers through management of project operations, health education development, and partnership management;
Provide guidance, professional development training, and technical expertise to the Field Officers to meet organizational goals;
Manage and conduct fiscal operations, including: accounting, audits, cash-counts, budget planning, authorizing expenditures, and coordinating financial reporting;
Update donation list and Adopt-A-Project according the the needs based on the project site.
Strengthen current partnerships with local agencies and organizations to further FIMRC’s mission in the community and create additional opportunities for volunteers;
Manage special initiatives directly related to the project sites and project needs;
Responsible for preparing and submitting all legal documentation to the Peruvian Government Ministries to ensure FIMRC abides by all Peruvian laws and regulations;
Serve as La Merced’s legal representative to enter into contracts and other legal obligations;
Area of Focus 2: Volunteer Management
Collaborate with Field Logistics Administrator to coordinate all logistics and programmatic activities for all of FIMRC’s Global Health Volunteers, Fellows, Ambassadors, Interns, Comparative Health Immersion Rotation Program participants, Summer International Health Fellows, practicum students, local volunteers, and other specialty volunteers, travelling to La Merced in conjunction with the Field Officers;
Collaborate with Field Logistics Administrator to arrange complex arrival and departure logistics for all La Merced volunteers;
Work with project staff to develop unique itineraries for FIMRC’s international volunteers based on skill level, time in country, and interests in accordance with La Merced’s strategic plan.
Serve as a resource to all volunteers with information about the local culture, health care system, and the needs of the communities in which FIMRC works;
When necessary, accompany volunteers to project activities and serve as an English-Spanish translator/interpreter;
Work with Master’s Practicum Students, Fellows, Ambassadors, and Interns to develop sustainable community projects prior to their arrival and then closely monitor their work in the project site;
Respond quickly and appropriately to any volunteer emergencies or problems;
Follow all response procedures and protocols for responding to various volunteer emergencies;
Assist volunteers in coordinating free-time activities to visit local tourist attractions;
Area of Focus 3: Health Education and Community Outreach at Both Project Sites
Establish/maintain strong health education programs for the communities being served in conjunction with Field Officers; FOM is responsible for the overall management/facilitation of the curriculum development, providing support and guidance to the team;
Coordinate health education programs and community campaigns with volunteers and Field Officers;
Create tools and resources for Field Officers to effectively track sessions and collect data to analyze impact;
Create new outreach opportunities in communities to further impact;
Conduct health assessments and work with communities in rural areas to create development plans that help them address their primary health concerns;
Research disease prevalence and public health trends in local community to identify FIMRC’s priority intervention areas.
Proficiency in Spanish & English
Bachelor's degree (B.A., B.S., etc)
Best mix of personality (we're a small fun-loving bunch!) and skill set
Strong skills in Excel, Word, and PowerPoint
Commitment to service and FIMRC mission
Minimum 2 years international experience and strong intercultural communication and facilitation skills
Ability to work independently and accomplish goals with remote management
Capability to work productively with interdisciplinary teams across various countries
Interest in global health programs and research
Demonstrated organizational skills, self-motivation, flexibility, ability to work and thrive in a fast-paced, energetic, highly creative environment
Ability to build and maintain strong partnership with organizations at various levels
Strong sense of focus and attention to detail, and ability to multitask
Ability to create short and long-term plans and execute accordingly
Genuine sense of concern for patients and communities
Benefits and position details:
Location: La Merced, Peru
Contract Start Date: Late Spring 2017
Contract Length: 18 months with option to renew or promotion opportunities
Compensation: Commensurate with experience, ranges from $9,600 – $14,500
Educational stipend for books, conferences, seminars, online tutorials, or other educational activities
Health insurance stipend provided
Round-trip flight from the US to country of employment
To apply for this position, please send a cover letter, resume and contact information to firstname.lastname@example.org at your earliest convenience. Interviews will be offered on a rolling basis until the ideal candidate is selected.
Not the right opportunity for you? Click on the buttons below to see if being a Global Health Volunteer or Intern with FIMRC is something that interests you!